Digital Skills of Human Resources: Exploratory Research of Innovations in Enterprises

Background: This study is conducted in the context of the remarkable development of digital technology that has a profound impact on many facets of life, including the comprehensive transformation of abilities and the working style of businesses and the workforce. To survive and develop in an emerging digital society and ever-changing digital environment, workers and business leaders need to equip themselves with the necessary digital skills to adapt to job requirements. Objective: This study explores the current status of the digital skills of human resources and its impact on the level of digital transformation readiness of Vietnamese enterprises. At the same time, the inverse relationship between digital skills and the digital divide was explored for the first time in Vietnam. Methodology: A secondary research method was used to summarize and analyze the results of surveys conducted by Vietnamese government agencies and previous studies to investigate the current status of digital skills of human resources and factors affecting the digital readiness of Vietnamese enterprises in the context of ongoing DX. Results: The results show that the digital skills of enterprise HR are weak, the level of DX readiness is low, and there is a reciprocal relationship between digital skills and the digital divide. The principal findings contribute to policy implications aimed at enhancing digital skills for the workforce and enterprises' HR, and bridging the digital divide within the population in the long term.

Doi: 10.28991/HIJ-2024-05-03-013

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