1. Home
  2. Vol 4, No 2 (2023)
  3. Latha

Revolutionizing Pharmaceutical Cold Chain Competency Framework with Reference Process Model and Reference Architecture

Divya Sasi Latha, Taweesak Samanchuen

Abstract


The utilization of the reference process model (RPM) and reference architecture (RA) as disruptive information and communication technologies (ICT) in the pharmaceutical cold chain (PCC) industry has enabled the management of tasks through a model-architecture-based approach. This research presents an innovative method for competency development in the cold chain sector, leveraging RPM and RA. By introducing a comprehensive conceptual framework encompassing RPM and RA design and workflow into cold chain competency development, this study outlines the key areas for incorporating RPM and RA into the PCC field. The framework elucidates the functioning of RPM and RA concerning occupational standards (OS) and units of competencies (UOC) within the industry. The study generates a research framework for the PCC industry by systematically implementing RPM and RA using a proposed method. The primary outcomes and empirical evidence are UOC and OS derived from RPM and RA implementation and integration, substantiating the conceptual framework's validity. The research highlights the evolutionary aspects and the significance of the conceptual framework in guiding the research framework and proposes a method for competency development. Furthermore, recommendations are provided for future research endeavors.

 

Doi: 10.28991/HIJ-2023-04-02-011

Full Text: PDF


Keywords


Pharmaceutical Cold Chain (PCC); Reference Process Model (RPM); Reference Architecture (RA); Research Framework.

References


Mohsin, A., & Yellampalli, S. S. (2017). IoT based cold chain logistics monitoring. 2017 IEEE International Conference on Power, Control, Signals and Instrumentation Engineering (ICPCSI), Chennai, India. doi:10.1109/icpcsi.2017.8392059.

Badia-Melis, R., Mc Carthy, U., Ruiz-Garcia, L., Garcia-Hierro, J., & Robla Villalba, J. I. (2018). New trends in cold chain monitoring applications - A review. Food Control, 86, 170–182. doi:10.1016/j.foodcont.2017.11.022.

Hasanat, R. T., Arifur Rahman, MD., Mansoor, N., Mohammed, N., Rahman, M. S., & Rasheduzzaman, M. (2020). An IoT based Real-time Data-centric Monitoring System for Vaccine Cold Chain. 2020 IEEE East-West Design & Test Symposium (EWDTS), Varna, Bulgaria. doi:10.1109/ewdts50664.2020.9225047.

Tsang, Y. P., Choy, K. L., Wu, C. H., Ho, G. T. S., Lam, C. H. Y., & Koo, P. S. (2018). An Internet of Things (IoT)-based risk monitoring system for managing cold supply chain risks. Industrial Management & Data Systems, 118(7), 1432–1462. doi:10.1108/imds-09-2017-0384.

Lee, E. R., Kwak, M. K., Kim, E. J., Kwon, I. G., & Hwang, M. S. (2010). Job analysis of Korean oncology advanced practice nurses in clinical workplace-using the DACUM method. Asian Oncology Nursing, 10(1), 68-79.

Mouritsen, J., Hansen, A., & Hansen, C. (2001). Inter-organizational controls and organizational competencies: Episodes around target cost management/functional analysis and open book accounting. Management Accounting Research, 12(2), 221–244. doi:10.1006/mare.2001.0160.

Tūtlys, V., & Spöttl, G. (2017). From the analysis of work-processes to designing competence-based occupational standards and vocational curricula. European Journal of Training and Development, 41(1), 50–66. doi:10.1108/EJTD-10-2015-0078.

Schippmann, J. S. (2010). Competencies, job analysis, and the next generation of modeling. Handbook of workplace assessment, John Wiley & Sons, Hoboken, United States.

Latha, D. S., & Samanchuen, T. (2023). Development of Reference Process Model and Reference Architecture for Pharmaceutical Cold Chain. Sustainability (Switzerland), 15(5), 3935. doi:10.3390/su15053935.

Chuaphun, P., & Samanchuen, T. (2018). An improved technique of competence analysis for occupational standard development. 2018 International Conference on Digital Arts, Media and Technology (ICDAMT). doi:10.1109/icdamt.2018.8376500.

Chaudhuri, A., Dukovska-Popovska, I., Subramanian, N., Chan, H. K., & Bai, R. (2018). Decision-making in cold chain logistics using data analytics: a literature review. International Journal of Logistics Management, 29(3), 839–861. doi:10.1108/IJLM-03-2017-0059.

Ndraha, N., Hsiao, H. I., Vlajic, J., Yang, M. F., & Lin, H. T. V. (2018). Time-temperature abuse in the food cold chain: Review of issues, challenges, and recommendations. Food Control, 89, 12–21. doi:10.1016/j.foodcont.2018.01.027.

Ali, I., Nagalingam, S., & Gurd, B. (2018). A resilience model for cold chain logistics of perishable products. International Journal of Logistics Management, 29(3), 922–941. doi:10.1108/IJLM-06-2017-0147.

Wang, X. (2016). Research on food cold chain logistics system. Carpathian Journal of Food Science & Technology, 7, 131–139.

Kouhizadeh, M., & Sarkis, J. (2018). Blockchain practices, potentials, and perspectives in greening supply chains. Sustainability (Switzerland), 10(10), 3652. doi:10.3390/su10103652.

Wang, Z., Mathiyazhagan, K., Xu, L., & Diabat, A. (2016). A decision making trial and evaluation laboratory approach to analyze the barriers to Green Supply Chain Management adoption in a food packaging company. Journal of Cleaner Production, 117, 19–28. doi:10.1016/j.jclepro.2015.09.142.

Aithal, P. S., Dillon, M., & Grice, R. (2020). Solar Cold Chain Optimization Research–An Integrated Multidisciplinary Project Agenda. International Journal of Applied Engineering and Management Letters (IJAEML), 4(1), 226-242.

Singh, R., & Shabani, A. (2016). The identification of key success factors in sustainable cold chain management: Insights from the Indian food industry. Journal of Operations and Supply Chain Management, 9(2), 1-16. doi:10.12660/joscmv9n2p1-16.

Joshi, R., Banwet, D. K., Shankar, R., & Gandhi, J. (2012). Performance improvement of cold chain in an emerging economy. Production Planning & Control, 23(10–11), 817–836. doi:10.1080/09537287.2011.642187.

Chukwu, O. A., & Adibe, M. (2021). Quality assessment of cold chain storage facilities for regulatory and quality management compliance in a developing country context. The International Journal of Health Planning and Management, 37(2), 930–943. doi:10.1002/hpm.3385.

Margherita, A. (2014). Business process management system and activities: Two integrative definitions to build an operational body of knowledge. Business Process Management Journal, 20(5), 642–662. doi:10.1108/BPMJ-04-2013-0050.

Sultanow E., Chircu A., Schroeder K., Kern S. (2018). A reference architecture for Pharma, Healthcare & Life Sciences. In Workshops der INFORMATIK 2018-Architekturen, Prozesse, Sicherheit und Nachhaltigkeit. Köllen Druck+ Verlag GmbH, Bonn, Germany.

Min, H., & Zhou, G. (2002). Supply chain modeling: Past, present and future. Computers and Industrial Engineering, 43(1–2), 231–249. doi:10.1016/S0360-8352(02)00066-9.

NSDC. (2022). Cold Chain Process Management Specialist. National Skills Qualifications Framework, LSC/Q8601. Available online: https://www.nsdcindia.org/cold-chain-process-management-specialist (accessed on April 2023).

Dallasega, P., Rauch, E., & Linder, C. (2018). Industry 4.0 as an enabler of proximity for construction supply chains: A systematic literature review. Computers in Industry, 99, 205–225. doi:10.1016/j.compind.2018.03.039.

Chouhan, V. K., Khan, S. H., Hajiaghaei-Keshteli, M., & Subramanian, S. (2020). Multi-facility-based improved closed-loop supply chain network for handling uncertain demands. Soft Computing, 24(10), 7125–7147. doi:10.1007/s00500-020-04868-x.

Zhao, H., Liu, S., Tian, C., Yan, G., & Wang, D. (2018). An overview of current status of cold chain in China. International Journal of Refrigeration, 88, 483–495. doi:10.1016/j.ijrefrig.2018.02.024.

Son, K. S., & Cho, K. S. (2019). Job analysis of the nursing unit managers of women’s hospital using DACUM analysis. Korean Journal of Women Health Nursing, 25(3), 239–257. doi:10.4069/kjwhn.2019.25.3.239.

Lloveras, L. A., Tate, S. A., Vollmer, T. R., King, M., Jones, H., & Peters, K. P. (2022). Training behavior analysts to conduct functional analyses using a remote group behavioral skills training package. Journal of Applied Behavior Analysis, 55(1), 290–304. doi:10.1002/jaba.893.

Ruangkanjanases, A., Hariguna, T., & Abdillah, W. (2022). Assessing Supply Chain Management Ambidexterity, Integration of Knowledge Management Use and User Satisfaction. Journal of Human, Earth, and Future, 3(3), 361-376. doi:10.28991/HEF-2022-03-03-08.

Wijewickrama, M. K. C. S., Chileshe, N., Rameezdeen, R., & Ochoa, J. J. (2021). Information sharing in reverse logistics supply chain of demolition waste: A systematic literature review. Journal of Cleaner Production, 280, 124359. doi:10.1016/j.jclepro.2020.124359.

Daneshvar Kakhki, M., & Gargeya, V. B. (2019). Information systems for supply chain management: a systematic literature analysis. International Journal of Production Research, 57(15–16), 5318–5339. doi:10.1080/00207543.2019.1570376.

Singh, R. K., Gunasekaran, A., & Kumar, P. (2018). Third party logistics (3PL) selection for cold chain management: a fuzzy AHP and fuzzy TOPSIS approach. Annals of Operations Research, 267(1–2), 531–553. doi:10.1007/s10479-017-2591-3.

Herczeg, G., Akkerman, R., & Hauschild, M. Z. (2018). Supply chain collaboration in industrial symbiosis networks. Journal of Cleaner Production, 171, 1058–1067. doi:10.1016/j.jclepro.2017.10.046.

Mehling, H., Brütting, M., & Haussmann, T. (2022). PCM products and their fields of application - An overview of the state in 2020/2021. Journal of Energy Storage, 51, 104354. doi:10.1016/j.est.2022.104354.

GCCA. (2020). Global Cold Chain Alliance. Virginia, USA. Available online: https://www.gcca.org (accessed on April 2023).

Woodhead, R., Stephenson, P., & Morrey, D. (2018). Digital construction: From point solutions to IoT ecosystem. Automation in Construction, 93, 35–46. doi:10.1016/j.autcon.2018.05.004.

Tidd, J., & Bessant, J. R. (2020). Managing innovation: integrating technological, market and organizational change. John Wiley & Sons, Hoboken, United States.

Peng, B., Wang, Y., Zahid, S., Wei, G., & Elahi, E. (2020). Platform ecological circle for cold chain logistics enterprises: the value co-creation analysis. Industrial Management & Data Systems, 120(4), 675–691. doi:10.1108/imds-10-2019-0531.

Chkanikova, O., & Sroufe, R. (2021). Third-party sustainability certifications in food retailing: Certification design from a sustainable supply chain management perspective. Journal of Cleaner Production, 282, 124344. doi:10.1016/j.jclepro.2020.124344.

Rosen, M. A., DiazGranados, D., Dietz, A. S., Benishek, L. E., Thompson, D., Pronovost, P. J., & Weaver, S. J. (2018). Teamwork in healthcare: Key discoveries enabling safer, high-quality care. American Psychologist, 73(4), 433–450. doi:10.1037/amp0000298.

Gligor, D., Tan, A., & Nguyen, T. N. T. (2018). The obstacles to cold chain implementation in developing countries: insights from Vietnam. International Journal of Logistics Management, 29(3), 942–958. doi:10.1108/IJLM-02-2017-0026.

Wijanarka, B. S. (2014). Comparison Between the DACUM and Work Process Analysis for Vocational School Curriculum Development to Meet Workplace Need. International Conference on Vocational Education and Training (ICVET), 14 May, 2014, Yogyakarta State University, Karang Malang, Indonesia.

Mursitama, T. N., Simatupang, B., & Bandur, A. (2022). The Importance of Interfirm Networks in Enhancing Innovation Capability and Exporting in High-Tech Industry. HighTech and Innovation Journal, 3, 52-64. doi:10.28991/HIJ-SP2022-03-05.

Johnson, A., McCurdy, D., Schechter, D., & Loch, K. (2020). Hot or Cold... How Ready are Third Party Logistics Cold Storage Companies to Implement Blockchain?. Proceedings of the 53rd Hawaii International Conference on System Sciences, 7-10 January, 2020, Maui, United States.

Ng, K. K. H., Chen, C. H., Lee, C. K. M., Jiao, J. (Roger), & Yang, Z. X. (2021). A systematic literature review on intelligent automation: Aligning concepts from theory, practice, and future perspectives. Advanced Engineering Informatics, 47, 101246. doi:10.1016/j.aei.2021.101246.

Zailani, S., & Rajagopal, P. (2005). Supply chain integration and performance: US versus East Asian companies. Supply Chain Management: An International Journal, 10(5), 379–393. doi:10.1108/13598540510624205.

Bouwman, H., de Reuver, M., Heikkilä, M., & Fielt, E. (2020). Business model tooling: where research and practice meet. Electronic Markets, 30(3), 413–419. doi:10.1007/s12525-020-00424-5.

Cambra Baseca, C., Sendra, S., Lloret, J., & Tomas, J. (2019). A Smart Decision System for Digital Farming. Agronomy, 9(5), 216. doi:10.3390/agronomy9050216.

Chen, J., Gui, P., Ding, T., Na, S., & Zhou, Y. (2019). Optimization of transportation routing problem for fresh food by improved ant colony algorithm based on tabu search. Sustainability (Switzerland), 11(23), 6584. doi:10.3390/su11236584.

Poret, S. (2019). Corporate-NGO partnerships through sustainability labeling schemes: Motives and risks. Sustainability (Switzerland), 11(9), 2689. doi:10.3390/su11092689.

Liu, Y., Blome, C., Sanderson, J., & Paulraj, A. (2018). Supply chain integration capabilities, green design strategy and performance: a comparative study in the auto industry. Supply Chain Management: An International Journal, 23(5), 431–443. doi:10.1108/scm-03-2018-0095.

Gupta, S., Modgil, S., Gunasekaran, A., & Bag, S. (2020). Dynamic capabilities and institutional theories for Industry 4.0 and digital supply chain. Supply Chain Forum: An International Journal, 21(3), 139–157. doi:10.1080/16258312.2020.1757369.

Ma, X., Xiong, F., Olawumi, T. O., Dong, N., & Chan, A. P. C. (2018). Conceptual Framework and Roadmap Approach for Integrating BIM into Lifecycle Project Management. Journal of Management in Engineering, 34(6), 5018011. doi:10.1061/(asce)me.1943-5479.0000647.

Castelein, B., Geerlings, H., & Van Duin, R. (2020). Cold Chain Strategies for Seaports: Towards a worldwide policy classification and analysis. European Journal of Transport and Infrastructure Research, 20(3), 1-28.

Yu, Z., Liu, Y., Wang, Q., Sun, L., & Sun, S. (2021). Research on food safety and security of cold chain logistics. IOP Conference Series: Earth and Environmental Science, 647(1), 12176. doi:10.1088/1755-1315/647/1/012176.

Churchman, O. (2020). Cold Chain and its Importance. Scope: Contemporary Research Topics (Health & Wellbeing), 5(5), 153–159. doi:10.34074/scop.3005023.

Mugharbel, K. M., & Al Wakeel, S. M. (2009). Evaluation of the availability of cold chain tools and an assessment of health workers practice in Dammam. Journal of Family and Community Medicine, 16(3), 83–88. doi:10.4103/2230-8229.96521.

Tacchi, J. (2017). Ethnographic Action Research: Media, Information and Communicative Ecologies for Development Initiatives. The SAGE Handbook of Action Research, 220–229, Sage Publications Ltd, London, United Kingdom. doi:10.4135/9781473921290.n22.

Amaratunga, D., Baldry, D., Sarshar, M., & Newton, R. (2002). Quantitative and qualitative research in the built environment: application of “mixed” research approach. Work Study, 51(1), 17–31. doi:10.1108/00438020210415488.

Wang, S. (2018). Developing value added service of cold chain logistics between China and Korea. Journal of Korea Trade, 22(3), 247–264. doi:10.1108/JKT-03-2018-0016.

Flöthmann, C., Hoberg, K., & Wieland, A. (2018). Competency requirements of supply chain planners & analysts and personal preferences of hiring managers. Supply Chain Management, 23(6), 480–499. doi:10.1108/SCM-03-2018-0101.

Xie, W., Li, P., & Xu, H. (2019). Architecture and Implementation of Real-Time Analysis System Based on Cold Chain Data. Complex, Intelligent, and Software Intensive Systems. CISIS 2018. Advances in Intelligent Systems and Computing, 772, Springer, Cham, Switzerland. doi:10.1007/978-3-319-93659-8_44.

Pradita, S. P., & Ongkunaruk, P. (2019). Business Process Analysis and Improvement for a Third Party Logistics Provider in Indonesian Cold Chain Logistics. IOP Conference Series: Materials Science and Engineering, 526(1), 12004. doi:10.1088/1757-899X/526/1/012004.

Albasri, N. A. H., Al-Jawari, S. M., & Al-Mosherefawi, O. J. (2022). Prediction of urban spatial changes pattern using Markov chain. Civil Engineering Journal, 8(4), 710-722. doi:10.28991/CEJ-2022-08-04-07.

Bilec, M. M., Ries, R. J., Needy, K. L., Gokhan, M., Phelps, A. F., Enache-Pommer, E., Horman, M. J., Little, S. E., Powers, T. L., McGregor, E., & Sheane, C. (2009). Analysis of the design process of green children’s hospitals: Focus on process modeling and lessons learned. Journal of Green Building, 4(1), 121–134. doi:10.3992/jgb.4.1.121.

Ruangkanjanases, A., Hariguna, T., Adiandari, A. M., & Alfawaz, K. M. (2022). Assessing Blockchain Adoption in Supply Chain Management, Antecedent of Technology Readiness, Knowledge Sharing and Trading Need. Emerging Science Journal, 6(5), 921-937. doi:10.28991/ESJ-2022-06-05-01.

Kumar, N., Tyagi, M., Garg, R. K., Sachdeva, A., & Panchal, D. (2021). A Framework Development and Assessment for Cold Supply Chain Performance System: A Case of Vaccines. Operations Management and Systems Engineering. Lecture Notes on Multidisciplinary Industrial Engineering. Springer, Singapore. doi:10.1007/978-981-15-6017-0_22.

Jia, F., Blome, C., Sun, H., Yang, Y., & Zhi, B. (2020). Towards an integrated conceptual framework of supply chain finance: An information processing perspective. International Journal of Production Economics, 219, 18–30. doi:10.1016/j.ijpe.2019.05.013.

Dubey, R., Gunasekaran, A., Childe, S. J., Fosso Wamba, S., Roubaud, D., & Foropon, C. (2021). Empirical investigation of data analytics capability and organizational flexibility as complements to supply chain resilience. International Journal of Production Research, 59(1), 110–128. doi:10.1080/00207543.2019.1582820.


Full Text: PDF

DOI: 10.28991/HIJ-2023-04-02-011

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Divya Sasi Latha, Taweesak Samanchuen