Digital Transformation: Smart Strategy in Administrative Reform in Vietnam

Nguyen Hai Thanh


Objectives: Digital transformation is becoming such a big trend that countries worldwide cannot resist because it brings prosperity and development to social progress. Therefore, countries, especially emerging countries, need to quickly bring the latest technology advances into socio-economic development. Therefore, the purpose of the article is to point out the theoretical issues of digital transformation, the advantages and challenges, and their impact on Vietnam's provincial administrative reform and forecast the trend of impacts of the digital transformation to administrative reform at the provincial level. Methods/Analysis: Qualitative and quantitative research methods have been used together, in which quantitative methods used available literature sources. The qualitative method has been developed based on designing two questionnaires on digital transformation and administrative reform, thereby exploring the current results of digital transformation and administrative reform in a cross-section. Findings: Research has shown that the reality of digital transformation and administrative reform in provincial administrative agencies in Vietnam is still limited. Although administrative reform is superior to digital transformation, they are closely positive related. Novelty /Improvement: Research shows that administrative reform at the provincial level in Vietnam will become more competent and more efficient when administrative agencies promote the application of digital transformation; both digital transformation and administration reform need to be concerned at the same time. Moreover, a more focus on developing digital capacity and skills for civil servants is necessary for digital transformation and administrative reform to achieve high efficiency.


Doi: 10.28991/HIJ-2021-02-04-06

Full Text: PDF


Digital Transformation; Administrative Reform; Provincial Administrative Agencies; Vietnam.


Ustundag, A., & Cevikcan, E. (2018). Industry 4.0: Managing the Digital Transformation. Springer Series in Advanced Manufacturing. doi:10.1007/978-3-319-57870-5.

Le Loyalty T. (2021). "The current status of digital transformation in Vietnam: Necessary information for the future," Available online: (accessed on May 2021).

Kotarba, M. (2018). Digital Transformation of Business Models. Foundations of Management, 10(1), 123–142. doi:10.2478/fman-2018-0011.

Tratkowska, K. (2020). Digital transformation: theoretical backgrounds of digital change. Management Sciences, 24(4), 32–37. doi:10.15611/ms.2019.4.05.

Hai, T. N., Van, Q. N., & Thi Tuyet, M. N. (2021). Digital Transformation: Opportunities and Challenges for Leaders in the Emerging Countries in Response to Covid-19 Pandemic. Emerging Science Journal, 5, 21–36. doi:10.28991/esj-2021-sper-03.

Vietnamese Government, (2019) "National Digital Transformation Project," Hanoi, Vietnam.

Prime Minister, (2020). "Decision No. 749//QD-TTg, June 3, 2020 approving "the National Digital Transformation Program by 2025, with orientation towards 2030"," Hanoi, Vietnam.

Ministry of Information and Communication, (2020). Digital Transformation Manual, Hanoi: For internal circulation only, Vietnam.

Vietnam Ministry of Politics, (2019). "Resolution No. 52-NQ/TW, dated September 27, 2019 on a number of guidelines and policies to actively participate in the Fourth Industrial Revolution," Hanoi, Vietnam.

Antonopoulou, H., Halkiopoulos, C., Barlou, O., & Beligiannis, G. N. (2021). Associations between Traditional and Digital Leadership in Academic Environment: During the COVID-19 Pandemic. Emerging Science Journal, 5(4), 405–428. doi:10.28991/esj-2021-01286.

Zinder, E., & Yunatova, I. (2016). Synergy for Digital Transformation: Person’s Multiple Roles and Subject Domains Integration. Digital Transformation and Global Society, 155–168. doi:10.1007/978-3-319-49700-6_16.

Hai, T. N., & Van, Q. N. (2021). Servant Leadership Styles: A Theoretical Approach. Emerging Science Journal, 5(2), 245–256. doi:10.28991/esj-2021-01273.

Kozarkiewicz, A. (2020). General and Specific: The Impact of Digital Transformation on Project Processes and Management Methods. Foundations of Management, 12(1), 237–248. doi:10.2478/fman-2020-0018.

Pham Huy Giao, (2020). "Digital transformation: essence, practice and application," Oil and Gas Magazine, (12), 12-16.

Ministry of Information and Communication, (2020). "Report No. 66/BC-BTTTT, August 3, 2020 on e-Government ranking results in 2020 and UN assessment," Hanoi, Vietnam.

Nguyen Tuan Anh, (2020). "Promoting Digital Transformation in Vietnam," Vietnam Science and Technology Magazine online, (29)5.

Do Minh Tri, Bui Bang Doan, (2014). "Situation and solutions to promote administrative procedure reform in investment in Hung Yen province," Journal of Science and Development, 12(5), no. 5, 796-804.

Prime Minister of Vietnam, (2001). "Prime Minister's Decision No. 136/2001/QD-TTg dated September 17, 2001 Approving the Master Program on State Administrative Reform for the 2001-2010 period," Hanoi, Vietnam.

Vietnamese Government, (2011). "Resolution No. 30c/NQ-CP, November 8, 2011 Promulgating the master program for state administrative reform for the period 2011-2020," Hanoi, Vietnam.

Hai, T. N., Van, T. T., & Thi, H. N. (2021). Relationship between Transformational Leadership Style and Leadership Thinking of Provincial Administration Leaders. Emerging Science Journal, 5(5), 714–730. doi:10.28991/esj-2021-01307.

Prime Minister of Vietnam, (2016). "Decision No. 225/QD-TTg, February 4, 2016 Approving the State Administrative Reform Plan for the 2016-2020 period," Hanoi, Vietnam.

Luu Phuoc Ven, Tran Cong Du, (2021). "Situation and solutions for administrative reform in Vietnam". [Online]. Available online: (Accessed on October 2021).

Emmanuel, N., & Emmanuel, B. (2018). A Review of the Concept of School-Based Leadership and Underlying Theories of Organizational Management. International Journal of Innovative Research and Development, 7(9). doi:10.24940/ijird/2018/v7/i9/aug18109.

Finch, W. H., & French, B. F. (2018). Introduction to Educational and Psychological Measurement. Educational and Psychological Measurement, 1–10. doi:10.4324/9781315650951-1.

Ministry of Home Affairs, (2021). "Circular No. 2/2021/TT-BNV, dated June 11, 2021 stipulating codes, professional and professional standards and salary ranking for administrative and clerical civil servants," Hanoi, Vietnam.

Thai T. Q., (2020) "Current status and solutions to implementing online public services, handling administrative procedures through public postal services in Go Cong town," Website of Go Cong town, Tien Giang. Available online: (accessed on May 2021).

Thang L. Q. (2020). "Discussing the current fight against corruption crimes". Available online: (accessed on October 2021).

Think Tank Vinasa. (2019). “Vietnam Times of Digital Transformation, Hanoi: Worldwide”, Vietnam.

Hair Jr, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM). Sage publications.

Chu Van Ve, (2020) "Digital Transformation: Context and Challenges," Online Banking Magazine. Available online: (accessed on May 2021).

Full Text: PDF

DOI: 10.28991/HIJ-2021-02-04-06


  • There are currently no refbacks.

Copyright (c) 2021 Nguyen Hai Thanh