Latha, Divya Sasi, and Taweesak Samanchuen. “Revolutionizing Pharmaceutical Cold Chain Competency Framework With Reference Process Model and Reference Architecture”. HighTech and Innovation Journal 4, no. 2 (June 1, 2023): 387–401. Accessed June 21, 2025. https://hightechjournal.org/index.php/HIJ/article/view/440.